Customer Service

Our industry-leading service team is here to help.

Service/Warranty Inquiry

How can we assist you today?

Our team is dedicated to helping you with any issues related to your products or warranty concerns. If you’re experiencing any problems or have questions about your warranty, please reach out to us. Simply fill out the form below, and our Plant-Tours operations team will get in touch to troubleshoot and address any warranty inquiries you may have.

All service requests sent in must include a Service Request Form. Please fill out the form to request one.

800-609-9521

shipping@plant-tours.com

1873 Scott Futrell Drive
Charlotte, NC 28208

Contact us today:

Unmatched nationwide customer service

Our skilled Service and Support Team is ready to assist you with any product troubleshooting or warranty concerns you might have. Our expert technicians are here to work closely with you to resolve issues that you may be facing with your products. With our comprehensive warranty program, you can enjoy peace of mind knowing we are committed to your satisfaction.

Contact us today and let our dedicated team assist you in resolving any troubleshooting or warranty-related issues you may have. Your satisfaction is our top priority!

For warranty information, please visit: Plant-Tours Warranty Page

For answers to common questions: Plant-Tours FAQ Page

Thousands of customers benefit from Plant-Tours.com products

“We regularly rely on Plant-Tours.com and each experience is trouble free. The service is consistently great.”

“Plant Tours provided excellent service and support for our event. They made this part of the event stress-free for us, which is what we were looking to achieve. Our guests were able to hear the presenters clearly and the headsets eliminated the distractions.”

“We love our Plant-Tours audio system so much we would like to buy another one!"

“I just wanted to let you know that the equipment worked great! The VIP tour was a huge success. The bosses would like me to get a quote for purchasing units for both of our plants.”

“Thank you very much for the assistance. PlantTours has done a fantastic job taking care of us from our first rental earlier this year to the purchase last week.”

"Thank you so much for being so easy to work with for our decision. The Demo Kit really made it easy to decide what we needed for our business!"

“Your Service Manager was very professional and knowledgeable of his product and service. We were very pleased with his service and flexibility with our company needs. Due to his outstanding service your product we will definitely use your company again.”

“Thanks to you and the team at PlantTours. This was truly a team effort and a very easy process for me. Cannot get over the speed of how fast every step was completed. The commitment to customer satisfaction was clearly evident in everyone I communicated with.”

“Excellent, efficient, and timely service! Thank you!”

"Very prompt delivery, fantastic job of being proactive especially with the potential for weather issues. Never a disappointment dealing with Plant-Tours."